Some city office buildings will not be open to the public but our critical services will continue to operate.
Wrexham Council will close most of its office buildings between Christmas and New Year – although critical services will continue to run.
Many councils across Wales and the rest of the UK scale down services over the festive period due to low demand and the cost of keeping buildings open.
This year the council will close its offices at Lambpit Street, Crown Buildings and Ruthin Road around midday on Friday, December 22. The buildings will remain closed until Tuesday, January 2.
By closing these buildings the Council will make some efficiencies in gas and electricity costs.
Our critical services will continue to operate, these include housing repairs and support, highways and environment emergency response teams, and certain social care services – although some will be scaled down.
Housing
All housing estate offices will close from 12pm Friday 22 December until Tuesday 2 January
You can report any issues to the council on the following numbers
- Housing repairs (24hrs) 01978 298993.
You can also email wrexhamemergency@deltawellbeing.org.uk for out of hours only.
- Homelessness
You can call our Housing Options team (24hrs) 01978 292947
How to report issues
Contact Wrexham is closed from Friday 22 December at 12pm and will reopen Tuesday 2 January 2024
Telephony Contact Centre:
Friday 22 December – 12pm closing
Monday 25 December – closed
Tuesday 26 December – closed
Wednesday 27 December 9am – 4pm with a limited service
Thursday 28 December 9am – 4pm with a limited service
Friday 29 December 9am – 4pm with a limited service
Please access services online at www.wrexham.gov.uk 24/7
Social Care
Between 12 noon on Friday 22 December and Tuesday 2 January, Social Care will be providing an emergency critical service only.
During the hours of 8.30am till 5pm for urgent matters in respect of children’s Social Care, contact SPOA on 01978 292039.
For urgent matters (including hospital discharges) in respect of Adults Social Care, call 01978 292066 between 9am and 4pm.
Outside of office hours, contact the Emergency Duty Team on 03450 533116.
All services will resume on Tuesday 2 January.
Registration Services
The Guildhall will open for death registrations ONLY and there will be NO copy certificate service available as per the website.
Waste Collections
Bin collections will take place over the Christmas period, although there will be some changes to schedules. Please check your bin day on our website
Check your bin day – MyAccount (wrexham.gov.uk)
Household Recycling Centres
All household recycling centres are open every day except Christmas Day. The sites are managed by FCC Environment.
Please take proof that you live in the county borough (such as a utility bill with your address on it). The sites are for Wrexham residents only. If you don’t have proof, you won’t be allowed to tip your rubbish.
Tŷ Pawb
22 December 9am – 8 pm, Gallery open 10am – 4pm
23 December 9am – 7pm, Gallery open 10am – 4pm
24, 25, 26 and 27 December Closed
28, 29 and 30 December 11am – 4pm, Gallery open 11am – 4pm
31 December – 1 January Closed
2 January open as usual
Visitor Information Centre
22 December – 9am – 8pm
23 December – 9am – 5pm
24, 25, 26 and 27 December – Closed
28 December – 10am – 4pm
29 December – 10am – 4pm
30 December – 10 am – 4pm
2 December – Open as usual 9am – 5pm
Libraries
22 December – All libraries are open normal hours.
23 December – All libraries closed.
27, 28 and 29 December – Wrexham Library open 9am – 1pm
2 January – All libraries fully opened.
