Action Fraud has received over 3,400 reports of fake emails pretending to be from TV Licensing.
The email says that the recipients TV License is about to expire or that there was an issue with their latest payment. But please be aware – the links provided lead to genuine looking websites that are designed to steal personal and financial details.
Roger Mapleson, Trading Standards and Licensing Lead, said, “This and all other scams are designed to steal either your finances, your personal details or both.
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“This particular scam is particularly official looking using TV Licensing logo but always be aware of emails that are official in nature but that you weren’t expecting. Follow the advice below to check it out and let others know about it.”
How do I know if it’s a scam or not?
Real TV Licensing will include your name and/or part of your postcode in their emails. Many scams simply use your email address or say ‘Dear Customer’ so always check this out.
Their official email addresses are donotreply@tvlicensing.co.uk or donotreply@spp.tvlicensing.co.uk.
If you are a TV Licensing payment card customer and you make mobile payments via the TVL Pay app, you may receive emails from noreply@paypoint.com. The sender’s name will show as ‘TVL Pay’.
There’s also some very useful information about avoiding scams on their website https://www.tvlicensing.co.uk/faqs/FAQ288.
Don’t forget to report all suspicious email to the Suspicious Email Reporting Service by emailing report@phishing.gov.uk.
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