Submit a planning application or building control enquiry, or make a Land Charge search – our new ICT system will make all of these things faster, easier and more convenient for customers…
Wrexham Council will be introducing a new ICT system to process planning and building control applications, as well as Land Charge searches.
The new system is due to go live on May 28 and will allow the council’s Planning, Building Control and Land Charges teams to process applications and enquiries more efficiently and effectively.
It will also make it easier for applicants, agents, councillors and members of the public to access these services online.
However, there will be period of disruption during the transition from the old ICT system to the new one, and this may result in delays in the initial processing of applications and enquiries submitted after May 13.
Councillor Hugh Jones, Lead Member for Planning, said: “‘This new system represents a significant investment in the future of our Planning, Building Control and Land Charge services.
“It will help us provide a much more user-friendly service that will benefit our customers, and allow us to deal with applications and enquiries much more efficiently.
“There may be some delays while we move across to the new system, but this will only be temporary, and the long-term benefits for both customers and the council will be huge.”
If you have any queries or need advice, please contact our Planning team, Building Control team or Land Charges team.
