Order easily online

If you need a new or replacement bin or recycling box, ordering one is perhaps much easier than you think.

We have a very short form we need you to complete for us. It only takes a minute-or-two – just pop in the details and we can start preparing for the replacement to be sent out.

If you’re reporting a faulty bin, we may be able to attempt a repair on your next collection day, depending on the type of damage.

If your bin has been lost or stolen, or if you need to order a new one for your property, you can follow the instructions to make your payment (a general waste bin costs £59, a garden waste bin costs £17).


Replacement recycling boxes (black box, green box, kerbside food caddy, kitchen food caddy, blue bag) can be ordered free of charge. Just fill in the details and we’ll process your order.


We’ll get the replacement out to you as quick as we can, but how long this takes can vary. The current estimated waiting time for deliveries is around 1-2 weeks. Should your order need to go on hold while we gather more stock, you’ll get an email from us.

Help with the cost of living – claim what’s yours, reduce your bills, look after your health.

Collect caddy liners and sacks at over 40 locations in Wrexham

Did you know you can now get free caddy liners and replacement blue sacks at a variety of locations in Wrexham, including a number of convenience stores, estate offices, libraries and recycling centres?

The free caddy liners (for food waste recycling) and sacks (for paper and cardboard recycling) are now available in over 40 locations across the county borough, as we aim to make it even easier for residents to recycle in Wrexham.

So you can just pop into one of the local venues and collect the items for free when you need them.

Other ways to get caddy liners and blue sacks

Don’t forget, you can still get the free caddy liners by tying an empty liner to your caddy handle on your collection day and the recycling crew will leave you a new roll.

Caddy food waste recycling liner

The recycling crews also carry blue sacks on their vehicle in case anyone needs one, so you can ask one of the team for a replacement the next time we’re collecting from your street.

To learn more about recycling in Wrexham, please visit wrexham.gov.uk/recycling

When it comes to the cost of living, making sure you claim all the help and support you’re entitled to could make a huge difference.