We’ve been made aware that residents in the area are being contacted by scammers alleging to be from Openreach and stating that they’ve had a report that your router is showing some problems.
Before you do anything else stop and think – “is this a scam?”
Openreach state clearly on their website they will never ask you for personal information like bank details – either in person, over the phone or by email. https://www.openreach.com/search-results?_charset_=UTF-8&q=scam
They’ll also never ask to remotely access your computer, phone or tablet.
So if someone gets in touch saying they’re from Openreach and asks for any personal information, don’t give it to them – hang up and report it to Action Fraud.
Roger Mapleson, Trading Standards and Licensing Lead, said “Whilst many people are continuing to work from home scammers are busy trying to steal their hard earned money or personal information.
“Please always be alert to such calls, texts or messages and advise others of the risks. They could be saying they are from any organisation, either connected to your internet provider, your bank, HMRC or similar large and trusted organisation.
“Always be alert to any caller that’s unexpected and hang up or forward any suspicious scam emails to Action Fraud then delete them.”FIND LOCAL CARE JOBS