The Office for National Statistics are now carrying out the Census 2021 across England and Wales. Census Day was Sunday, March 21. In the coming weeks, census officers will be:
- knocking on doors following up non-responders
- helping the public with queries
From Monday, March 22, field census officers have been working across England and Wales. We have recruited around 29,000 members of staff to carry out home visits.
All officers will be carrying official identification cards. The card will have a photograph and the officer’s name. The officers will work through the day to make contact with residents, but will not call before 9am or after 8pm.
Any member of the public concerned that the person on their doorstep is not a census officer should call 0800 169 2021 or text 86677. Do not call a phone number given by the person who calls to check their ID.
Census officers will never ask for any money or bank details at any point during the conversation with respondents.
Staff in the field are classed as key workers. The law allows that where there is a lockdown people can leave their home for work if they cannot work from home. As their role cannot be carried out by working from home, they are allowed to carry out the duties of their role.
The health and safety of the public and the census officers is of the utmost importance to us. The way the census officers will work in 2021 has been planned to prioritise the health and safety of both the public and officers. All officers will work in a socially distanced way, they will all be wearing PPE and they will not enter anyone’s home.
The Office for National Statistics has several important studies and surveys continuing alongside the census (more details here). It is, therefore, possible that an address will be visited by staff working on other surveys too.
If you have any questions about the 2021 census work being carried out, please phone the Partnership Team on 01329 447434. More information is also available at www.census.gov.uk, or you can email 2021Census.LA.Liaison@ons.gov.uk
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