With garden waste collection charges applying from Monday, August 31, a number of you who’ve recently signed up to the service have been asking us why you haven’t received your bin sticker yet.
We want to remind residents that it can take up to ten working days after you pay for the service before you will receive your sticker through the post.
Cllr David A Bithell, Lead Member for Environment and Transport, said: “When your sticker arrives, please attach it to the lid of your garden waste bin(s). It’s important you do this so that our crews will know that you’ve paid for the service. If it’s been over ten working days since you paid for the service and you still haven’t received your sticker from us, please let us know by calling the contact centre on 01978 298989.”
If you signed up for the service earlier in the year, please continue to display the original sticker you were sent as new ones won’t be sent out…it doesn’t matter if the contract date showing is now incorrect, your bin(s) will still get collected until August 31, 2021.
button color=”” size=”large” type=”square_outlined” target=”new” link=” https://gov.wales/apply-coronavirus-test”] APPLY NOW [/button]