Wrexham Health Wellbeing Info Shop

This blog is one of a number of stories we will be posting about Youth Work Week 2018

If you are living, working or in education in Wrexham there’s a variety of free support and advice for you on your doorstep! During Youth Work Week, we aim to highlight these fantastic services aimed at 11-25 year olds…

Have you heard about the Info Shop?

The INFO Shop gives young people access to information, advice, support, advocacy and counselling services.

They give support to 11-25 year olds about any enquiry from the price of a ticket to Glastonbury to support with mental health issues or addressing sexual health needs.

You can find the INFO shop on Lambpit street in Wrexham.



In2change is a youth work project based in The Info Shop. They offer a confidential service to young people aged 11-18 years’ old who live in or attend education in Wrexham. They look to support people who are using, have previously used or considering using drugs or alcohol.

The aim is to empower young people to make informed decisions. The service consists of a variety of interventions based around each young person’s needs and wishes.

“I’ve never been judged”

A young person who has used the service said: “In2change have really helped me when I needed the support. I’ve never been judged and I always feel thoroughly well looked after and moving forward all the time.”


Inspire is a youth work project based in Wrexham Maelor Hospital that works with or supports young people, aged 11-18, who self-harm.
The project assists young people to build on their coping strategies, problem solving skills and confidence as well as offering them a trusted adult they can talk to.

Outside in Counselling

The ‘Outside in Counselling’ team supports children and young people in a variety of settings across Wrexham. The team provide in 8 primary schools, all high schools and from within the Info shop which offers sessions to people up to 25 years old.

The team is made up of a variety of experienced counsellors and offers a confidential service with the time and space to talk about any issues that may be bothering them.

The Second Voice Advocacy Service

This is an open access provision for all young people aged 11-25 who need support and representation. They can help to get feelings and wishes heard or to get something started or changed.

The aim is to ensure that their voice is heard in any decision making process which may affect them be it bullying in school or challenging a benefit decision.

The Sexual Health Service

‘Contact’ is an open access drop in for young people with the aim of providing a discreet and confidential environment for young people. Here they can access information and support on all sexual health matters.

The service aims to make young people feel positive about their own sexual health, provide solutions where possible and improve health and well-being. There are nearly 12,000 people registered to the service.

“Perfect opportunity to meet the team”

Councillor Andrew Atkinson, Lead Member for Anti-Poverty and Youth Services said, “The event at Tŷ Pawb, to celebrate Youth Work week, is the perfect opportunity for people to meet the teams and chat about the great work that they do. The youth teams provide essential support and education for young people across the county borough. This event will showcase the services and there will be a number of activities as well as an open mic session running from 1pm – 3pm.”

If you would like to meet the teams or find out more about the work they do, they will be in Tŷ Pawb on Saturday June 30. Alternatively call the Info Shop on 01978 295600 or email infoshop@wrexham.gov.uk.

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