Parcel Scam

Trading Standards are warning people to pay close attention to any emails received saying you’ve missed a delivery – this is a familiar scam that’s becoming more and more common as we all order more online.

Even if you are expecting a parcel pay very close attention to the email. It will probably be asking for a small fee to re-arrange delivery – that gives the scammers access to your bank details and you’re likely to lose a lot more than a delivery fee!

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Trading Standards advice is:

If a message is asking for money or personal or financial information in exchange for a package, it’s likely a scam. Please forward it to the Suspicious Email Reporting Service (SERS) at then delete it.

Check the ‘from’ address – is it from a company or organisation, or from a random email address? Always check out their website.

Look closely at the email – is there poor spelling or grammar? Scammers are getting better at making their messages look more professional.

If you want to report something you think is suspicious, please contact Citizens Advice Consumer Services on 03454 040506.

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