This site uses cookies. By using it, you agree to their use. To find out more, read our Privacy Policy.
Accept
Wrexham Council News
  • Biz & education
  • Council services
  • People & place
  • Events
  • Video
  • Other
  • Welsh
Reading: Local tile and bathroom business gives undertaking to Council’s Public Protection Service
Share
Notification Show More
Latest News
CROWN AND CHAIR PRESENTED TO WRECSAM EISTEDDFOD COMMITTEE
CROWN AND CHAIR PRESENTED TO WRECSAM EISTEDDFOD COMMITTEE
Events People & place
Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area
Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area
Council services People & place
Gwersyllt Community Resource Centre
Gwersyllt Community Resource Centre – two-week closure
Council services People & place
Alwen Williams has been appointed as Chief Executive of the North Wales Corporate Joint Committee (CJC) – known as Ambition North Wales.
Ambition North Wales appoints Chief Executive
Biz & education Other
Have you checked out our latest jobs
Could you do any of these jobs?
Biz & education
Wrexham Council News
Search
  • Biz & education
  • Council services
  • People & place
  • Events
  • Video
  • Other
  • Welsh
Follow US
© 2023 Cyngor Bwrdeistref Sirol Wrecsam
Wrexham Council News > Blog > Council services > Local tile and bathroom business gives undertaking to Council’s Public Protection Service
Council services

Local tile and bathroom business gives undertaking to Council’s Public Protection Service

Last updated: 2022/10/31 at 9:51 AM
Share
2 Min Read
Tiles
SHARE

Dominic White, director of West Bank Tiles and Bathrooms Limited signed a written undertaking at the request of Trading Standards.

Trading Standards Officers approached Mr White following complaints to the Citizens Advice consumer help line. The complaints were about extended delays in completing work, failure to complete work and concerns regarding the quality of work undertaken, the payment of substantial deposits followed by extensive delay in commencing work, work unfinished, work of poor quality, failure to respond to customers concerns, failure to honour promises given as part of contractual obligations and failure to provide business details to the customer or to provide legally required information to the customer before entering into a contract.

Help with the cost of living – claim what’s yours, reduce your bills, look after your health.

At a meeting with Trading Standards Officers from the Council’s Public Protection Service Mr White signed a written undertaking in which he committed to complying with relevant consumer protection laws for all new work undertaken and to resolving all outstanding issues with existing customers within an agreed time.

- Info -
Eisteddfod Wrecsam 2025

Trading Standards will continue to monitor trading activity. Any evidence received that the business is in breach of the undertaking is likely to lead to legal action in the County Court to secure a court order against the business.

Trading Standard’s and Licensing Lead, Roger Mapleson said, “This action is about protecting consumers and achieving a level playing field for businesses so that all are meeting their legal obligations to customers. If any consumer has cause for complaint about this or any other business they may contact Citizens Advice Consumer Service on 0808 223 1133 where they will be offered advice and details of the complaint will be passed to Trading Standards.”

When it comes to the cost of living, making sure you claim all the help and support you’re entitled to could make a huge difference.

CLAIM WHAT’S YOURS

Share
Previous Article New temporary home for Wrexham Markets announced New temporary home for Wrexham Markets announced
Next Article Parking Parking restrictions apply on evenings and weekends too – please park responsibly at all times

Stay connected

17k Followers Like
24.1k Followers Follow
3.3k Followers Follow
- Sign up -
Ad image

Latest news

CROWN AND CHAIR PRESENTED TO WRECSAM EISTEDDFOD COMMITTEE
CROWN AND CHAIR PRESENTED TO WRECSAM EISTEDDFOD COMMITTEE
Events People & place June 18, 2025
Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area
Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area
Council services People & place June 17, 2025
Gwersyllt Community Resource Centre
Gwersyllt Community Resource Centre – two-week closure
Council services People & place June 16, 2025
Alwen Williams has been appointed as Chief Executive of the North Wales Corporate Joint Committee (CJC) – known as Ambition North Wales.
Ambition North Wales appoints Chief Executive
Biz & education Other June 16, 2025

You might also like

Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area
Council servicesPeople & place

Ongoing heritage regeneration supports key buildings within Wrexham Conservation Area

June 17, 2025
Gwersyllt Community Resource Centre
Council servicesPeople & place

Gwersyllt Community Resource Centre – two-week closure

June 16, 2025
Social services
Council services

Help shape the future of adult social services in Wrexham

June 11, 2025
Green garden waste bin
Council services

It’s (still) not too late to sign up for garden waste collections

June 10, 2025
Wrexham County Borough Council
//

Wrexham Council News provides all the latest news from your county borough council.

Quick links

  • Customise interests
  • Reading list
  • MyUpdates
  • Contact the council
  • Privacy policy

Get our top stories…

Subscribe to our newsletter to get latest news and info from Wrexham Council.

Sign up
Wrexham Council News
Follow US

© 2025 Wrexham County Borough Council

Removed from reading list

Undo
Wrexham Council News
Welcome back!

Sign in to your account

Lost your password?
  • Cymraeg
  • English