Text scam warning

We’ve had some new reports of people receiving text messages which offer them a refund on their Council Tax.

This is a scam!

This is a familiar scam and we must re-iterate that the text messages aren’t genuine.

We know anything telling you that you might have paid too much Council Tax might seem very attractive, and it can be very tempting to follow such messages up and see where they lead.

A member of the public clicked on the link within the text message and they were taken to what looked like the Wrexham Council website. They were then asked for their bank details.

Simply put – we don’t send text messages out to residents about their Council Tax.

So you can be assured that any text message telling you you’ve paid too much in Council Tax is dodgy.

DON’T GET SCAMMED BY FRAUDSTERS! SIGN UP FOR TIPS AND ALERTS ON SCAMS IN YOUR AREA

As with any scam, bear in mind some simple rules…

Don’t click on any links, never give any details – such as passwords or bank account numbers – and remember that you’re within your rights to ignore any suspicious messages.

But what if I think I am in credit?

If you think you might be in credit on your Council Tax account, there’s a very simple way to find out.

Just call up our finance helpline on 01978 298992 or e-mail counciltax@wrexham.gov.uk

They’ll be very happy to check your account and give you any help you need.

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