Category: Featured

Featured posts

  • Take control of your care with Direct Payments – our team is here to help

    Take control of your care with Direct Payments – our team is here to help

    If you’ve been assessed as needing help with day-to-day living by a social worker, did you know you can put in place your own support to suit your lifestyle?

    With Direct Payments, instead of receiving care from social services, you’re given the money to set up services yourself.

    This can give you greater control over who helps you and in what way. For example, you could recruit your own personal assistant or carer, and decide what hours they visit you.

    Although the scheme has been running for a long time, Wrexham Council now has a dedicated in-house team to help you learn about and apply for Direct Payments.

    You can find out more on the council website.

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    Get in touch

    Councillor John Pritchard, Wrexham Council’s Lead Member for Adult Social Care, says:

    “Our new team is eager to hear from anyone interested in Direct Payments.

    “The scheme can be a good option for many people – it puts you in control, and allows you to make arrangements that suit your needs and fit in with your lifestyle.

    “It might sound complicated, but it really isn’t – our team can provide all the help and support you need. So if you want to know more, please get in touch.”

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  • Dementia Charity Walk raises £831.00

    Dementia Charity Walk raises £831.00

    Staff at our National Exercise Referral Scheme Team (NERS) and their clients recently completed a charity walk in aid of Dementia UK.

    The walk route took them from Trevor Basin to Llangollen Canal and back. Various Distances were available from 0.7km to 10km and all walks were led by NERS staff.

    A total of £831.00 was raised through Sponsorship and donations

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    Everyone finished the walk back at the Chapel Tea Room and a well-deserved coffee and delicious cake was enjoyed.

    The NERS team in Wrexham would like to thank all those who joined us on the walk and to all those who donated so generously for a worthy cause.

    The National Exercise Referral Scheme is a Welsh Government funded scheme which has been centrally managed by Welsh Local Government Association working in partnership with Public Health Wales (PHW) since July 2007.

    The aim of the Scheme is to reduce the inequalities in ill health by providing access to tailored and supervised physical activity. The target population is aged 16+ who are not used to being regularly physically active and are at risk of or currently experiencing a long term or chronic health condition. The Scheme is designed to provide opportunities to exercise that are fun, rewarding and that can be incorporated into everyday life.

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  • Let’s celebrate our registrars

    Let’s celebrate our registrars

    Registrars across the country will be celebrated on July 1 as National Registrars’ Day 2022 takes place for the second time.

    The registration service is not necessarily a department that we often think about, but when we need them they are vital, and are with all of us at the best and worst of times.

    They register all births and deaths for Wrexham as well as officiating and registering at weddings. As you can imagine, Wrexham’s registrars have many stories to tell! While dealing with the legalities of a wedding ceremony, there is regularly a wardrobe malfunction, including the loss of buttons, flowers, veils, removing lipstick from the groom’s suit before they are even married  – now that would be a difficult conversation to have with the bride!

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    But registrars are also there to help us through some very difficult times. Speaking about registering deaths, Susan Lloyd, superintendent registrar/registration services team leader, said: “We are constantly amazed at the strength that parents show when they register the loss of a child, whether this is a still-birth, neo-natal death or later in life (regardless of age), it is this part of the service that keeps us humble and makes us proud of what we do. Albeit a small part of their journey, these stories are precious, stay with us and impact us in ways some may not realise or understand.”

    But there can be some amusement found in these difficult moments, like the families who come in and tell funny stories about the loved ones they have lost – one family confided that they were taking their relative’s false leg along to the funeral knowing it would have made them laugh.

    Speaking about the service generally, Susan said: “Everyone at some time in their life will require the services of the registration team, whether it is to register a birth, death, still-birth, give notice of marriage, take part in their wedding or citizenship ceremony or even if they just require a copy of a certificate. Myself and the 5 other members of the team, Lois, Paul, Amelia, Joanne and Victoria support our district of Wrexham. Our service is small but mighty and is often forgotten in the day to day lives of our communities and colleagues but as registrars, we are there to guide you, listen to you, laugh and empathise with you at your happiest and, sometimes, worst times. Covid was hard for everyone, but we continued to provide a face to face service, adapting quickly to ensure the community still had us to guide them. It is great that we are able to take the time to reflect on what we actually do for others: it is our job,  but we are proud of what we do and how we make a contribution to the community of Wrexham. Hopefully the National Registrars Day will provide a snapshot into this.”

    Now an annual event, National Registrars’ Day 2022 will fill social media, introducing Wrexham residents to the registrars and also giving an insight into what the job is like.

    Keep an eye on Facebook @wrexhamcouncil and Twitter @wrexhamcbc on July 1, to find out more.

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  • Access for Ruabon Train Station Users still a high priority

    Access for Ruabon Train Station Users still a high priority

    The campaign to secure  access all users at Ruabon train station continues and is something we’ve been keen to see happen for many years.

    Network Rail has let us know that they’re planning to nominate Ruabon Station under the Access for All Programme in Control Period 7 and we’ve shown our support for this nomination.

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    “Importance of Ruabon station”

    Cllr David A Bithell, Deputy Leader with responsibility for Strategic Transport, said, “I have written to Network Rail indicating the importance of Ruabon station, second in Wrexham only to the General Station. It’s extremely popular with local travellers and a key interchange for visitors to the World Heritage Site at Pontcysyllte.

    “The lack of access to those with mobility problem, parents with young children and those with heavy luggage means they are really disadvantaged by not being able to access the Chester line at Ruabon. It now needs to be brought up to a modern standard for all travellers.

    “I’m grateful to Network Rail for their support going forward and look forward to working with them and local groups on this project as we move forward.”

    The Access for All is a UK government initiative launched in 2006 to create an obstacle free, accessible route from the station entrance to the platform. This includes providing lifts or ramps, as well as associated works and refurbishment along the route.

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  • HMRC launches consultation to address concerns about Repayment Agents

    HMRC launches consultation to address concerns about Repayment Agents

    Guest Article – HMRC

    New measures to stop rip-off agents taking advantage of people and pocketing their tax repayments have been proposed by HM Revenue and Customs (HMRC).

    HMRC today launched a 12-week consultation “Raising standards in tax advice: Protecting customers claiming tax repayments” to consider ways to better protect taxpayers from Repayment Agents who make routine tax claims on people’s behalf but can take up to half, or even more, of the payment.

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    Taxpayers can use Repayment Agents to make claims for repayments of tax, and many are happy with the service they receive. On the other hand, many taxpayers have complained that the scale of the charges are unclear or even hidden, while questions have been raised about how some agents secure agreements from customers.

    The consultation proposes various ways to better protect the public from unscrupulous practices and ensure they receive the money they are entitled to, while also asking various questions to better understand the problem.

    This includes seeking views on:

    • restricting the use of assignments, where contracts legally transfer the right to a repayment from a taxpayer to an agent
    • introducing measures designed to ensure taxpayers see material information about a repayment agent’s service before entering into a contractual agreement
    • requiring repayment agents to register with HMRC

    HMRC is aware of a number of specific concerns with the industry including excessive amounts of commission charged for routine tax repayments. However, taxpayers can make a claim directly through HMRC’s free online service on GOV.UK and keep 100% of the repayment themselves.

    There is also strong evidence that many taxpayers do not understand the terms they are signing up to and feel misled, some even believing they are dealing with HMRC directly rather than a third party.

    Other concerns include the submission of high volume or speculative claims where no repayment is due, resulting in delays to genuine claims, as well as the use of assignments which means the repayment goes to the Repayment Agent instead of the taxpayer.

    Jonathan Athow, HMRC’s Director General for Customer Strategy and Tax Design, said:

    “We want to make sure taxpayers receive their full tax claims – putting 100% of the money they are due into their pockets – and not be taken in by the unscrupulous practices of some Repayment Agents.

    “The ‘Raising standards in tax advice’ consultation aims to seek views so we can better understand and address the issues to help raise standards in the tax advice market. We’re urging anyone affected to respond to the consultation and share their experiences.”

    HMRC is interested in hearing the views of all tax agents, particularly those who specialise in helping taxpayers claim repayments; taxpayers who have claimed or considered claiming tax refunds through repayment agents; those who have seen adverts from repayment agents; charitable organisations; consumer groups; and accountancy professional bodies.

    The consultation is now open and will run until 14 September 2022.

    HMRC is also reminding taxpayers that they remain responsible for their own tax. If they do appoint an agent, they should take care to ensure they are aware of fees and the terms and conditions of service, and not to share their HMRC login details with them. HMRC has published standards for agents and will take action against agents who breach them.

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  • Latest…Football Museum for Wales ⚽

    Latest…Football Museum for Wales ⚽

    Cymru qualifying for the World Cup, City Status, a City of Culture bid, Wrexham AFC playing at Wembley and just miss out on promotion in the first full season Rob and Ryan have taken charge as owners, Kop Development plans, that Mullin Goal, Tŷ Pawb shortlisted for Museum of The Year!

    There’s been so much happening in Wrexham recently that it’s easy to forget that plans are progressing to create the Football Museum for Wales alongside a new Wrexham Museum on Regent Street in Wrexham.

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    Wrexham is the spiritual home of Welsh Football and our ambitious plans intend to make Wrexham a site of football fan pilgrimage! Football is part of the community and everyday life for many people so it makes sense to create a visitor experience that brings sporting heritage and community heritage together.

    The museum’s staff, Haley Sharpe Design, Purcell (Architects) as well as other important project partners have been progressing the designs for Wales’s National Football museum, with work proceeding apace over the past few months.

     The new double-height courtyard with visual images and film display based around the theme of Together Stronger: Wales, Wrexham & Football.

    The architects and designers have worked out plans that envisage:

    • The current main gallery returned to its original use as a courtyard hub, but enclosed and providing a lift and stairs to the first floor.
    • The Football Museum for Wales being centred around Court No.1 (the large courtroom)
    • The Wrexham Museum focusing on Court No.2 and the eastern side of the museum building.
    • A new learning and community hub on the forecourt, providing for the first time ever a flexible up to date and fully accessible learning and events space for use by schools, community groups and for holiday activities
    • An enlarged temporary exhibitions gallery extending out into the former exercise yard
    • A children’s zone on the ground floor
    • A quieter introductory area for those who benefit from such places
    • An expanded café providing additional seating in the re-purposed archives office, alongside the seating in the front extension and spreading into the forecourt
    • A larger shop allowing the museum to sell football and Wales related souvenirs, especially targeted at day trippers and holiday makers.

    The project team have been consulting with groups representing football supporters, historians, people involved in learning, disabled people, and a diverse range of community groups and individuals who like visiting museums. Their feedback is already informing design and content to help ensure the new museum will be the best it can possibly be.

    The concept designs for the football galleries envisage visitors entering via an introductory immersive experience creating an engaging atmosphere for the story of football and the story of Wales to be told through football…

    View into the Loyalties & Rivalries of club football zone of the football museum galleries

    From there, they will emerge into Court No.1, the largest space in the museum. This space will divide into three broad areas:

    • Loyalties & Rivalries which will focus on football in Wales at club level, from the big clubs down to grassroots level.
    • Heartbreak & Glory, which will tell the story of the Welsh men’s and women’s teams and their roller-coaster fortunes over the years
    • On the Terrace, which is where we focus on the fans and culture of Welsh football and include even more interactivity for younger visitors.

    Bird’s eye view concept drawing of the planned galleries for the Football Museum for Wales

    There is a lot more work to go into these designs, involving not just the museum staff and the consultation panels we have established, but people right across Wales, not least through the work of the Engagement Officers who will be recruited over the summer to act as roving ambassadors for the football museum.

    As in the football galleries, visitors will initially enter the Wrexham Museum galleries through an introductory immersive zone that will highlight the kaleidoscopic story of Wrexham.

    The Wrexham Museum galleries will be based around five themes connected to the people and places of the county borough:

    • Beginnings – here the focus is on archaeology, with a re-display of Brymbo Man, the Bronze Age and Roman material
    • Trade & Industry – this room will focus on our industrial and agricultural heritage, the development of the market town of Wrexham and the world of work in Wrexham.
    • Conflict & Struggle – this theme is about both industrial struggle and setbacks, and also the World Wars and their impact on Wrexham and its people.
    • Daily Life – this section is dedicated to topics such as changes in the home, the stages of life, health and medicine, and leisure and free time
    • Communities – the final theme gallery will tell the stories of the many different groups that make up Wrexham, including the Penley Poles, Portuguese, the Wrexham diaspora, and cultural festivals.

    Lead Member for museums, Cllr Paul Roberts said: “Overall much has been achieved, but there is so much more to do to ensure that we, with the help and support of people and communities from Wrexham and across Wales, working together, can create a Football Museum for Wales and a new Wrexham Museum fit for the spiritual home of Welsh football and Wales’s newest city.”

    Chair of the Football Museum Steering Group Ian Bancroft said: “It really is an exciting time for football in Wales and Wrexham, the spiritual home of Welsh football. “Football plays a huge part in our identity, culture and heritage.”It’s great to see plans for the Wrexham Museum and Welsh football museum developing as we look forward to the delivery of this exciting project in 2025.”

    You can keep in touch with what is happening by:

    • Following the museum on Facebook and twitter
    • Joining the museum’s e-mailing list:Mailing list signup
    • Following the football museum Facebook and Twitter
    • By visiting the museum on Regent Street where you can see the latest exhibition produced in partnership with the British Library and students from Wrexham Glyndŵr University.

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  • Free Family Fun at Gwyn Evans Leisure & Activity Centre

    Free Family Fun at Gwyn Evans Leisure & Activity Centre

    Guest Article – Freedom Leisure

    On Saturday 2 July, Gwyn Evans Leisure and Activity Centre will open its doors for their free open day which promises to be fun for all the family.  With free fitness classes throughout the day including a two hour Zumbathon which both children and adults can take part in.

    There will be a free family swim session between 2pm and 3pm followed by a pool inflatable fun session at 3pm to 4pm for children aged 8-12, will you race to the finish!?  If you don’t fancy getting wet then there will be inflatable football and darts in the sports hall.

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    As well as this Gwyn Evans will be launching their community membership which will allow local residents to use the facilities at a greatly reduced cost.

    Richard Milne, Area Manager for Freedom Leisure in Wrexham said “With the launch of the Gwyn Evans community membership, we want to attract more local people to get active. Gwyn Evans is a fantastic centre in the heart of the community, it’s a peoples centre with lots to offer for all ages. We are proud to be launching our community membership for a community leisure centre”

    Freedom Leisure in Wrexham operate Gwyn Evans Leisure & Activity Centre in partnership with Wrexham County Borough Council and can’t wait to see the community having fun and enjoying the fantastic leisure centre in Gwersyllt.

    For more information and full timetable about the open day please call 01978 269540 or visit https://www.facebook.com/GwynEvansLAC

    Gwyn Evans

  • Renew your garden waste collections from Monday June 27

    Renew your garden waste collections from Monday June 27

    Simply visit wrexham.gov.uk/gardenwaste before September to make your payment online. It’s the quickest and easiest way, and you get to do it at a time that suits you. Just make sure you’re signed up by September to avoid missing any collections.

    From Monday, June 27, residents can pay for their garden waste to be collected between September 2022-September 2023.

    The charge for 2022/23 remains frozen at £25 per green bin per year, and the service runs from Monday, September 5, 2022 until Friday, September 1, 2023.

    If you paid for garden waste collections last year (2021/22), your green bin(s) will continue to be collected until September 2.

    Cllr Hugh Jones, Lead Member for Environment, said: “We’re pleased to be able to freeze the cost of the service until September 2023. The £25 per green bin per year charge will keep the cost of the Wrexham service one of the lowest in England and Wales. Residents can renew from Monday, June 27, and will need to make sure they have paid for the 2022/23 service by September to avoid missing any collections once the current service expires.”

    Renew your garden waste collections from Monday June 27

    Please pay online where possible

    The easiest way to pay for the service is online at wrexham.gov.uk/gardenwaste. If it isn’t possible for you to pay online you can call Streetscene to make a card payment, but you are likely to experience a wait if you do so. We highly recommend paying for the service online where possible.

    New stickers for 2022/23

    Everyone who signs up will receive a sticker pack with a new sticker, which should be displayed on your bin lid from September.

    We’re asking residents to NOT put their new sticker on their bin lid until the new service starts in September. Please continue to display your 2021/22 sticker until that service expires on September 2.

    No cash or cheque payments

    In previous years, we’ve had a number of customers who attempted to pay for the service by sending cash and cheques to us. We must reiterate that we are unable to accept these payments.

    I don’t want to renew the service – will you remove my garden waste bin?

    Any unwanted garden waste bins can be removed on request. Once requested it may take a number of weeks for the bin to be collected. In the meantime, make sure your bin remains empty, accessible, but not left out causing an obstruction.

    It may be worth keeping hold of your old garden waste bin for now because, if your garden waste bin has been removed and you change your mind in future, there is a charge for a new one.

    What can I do with my garden waste if I do not want to pay for the collection service?

    You can take your garden waste to one of our household waste recycling centres (free of charge). Alternatively, you could compost garden waste at home.

    For more information, please visit wrexham.gov.uk/gardenwaste

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  • 40th Falklands Memorial Service and Reunion

    40th Falklands Memorial Service and Reunion

    The 40th Falklands Memorial Service, Reunion and march will take place in Wrexham on Saturday 25th June 2022 at 11am and will follow the traditional format of a service at St Giles’ Parish Church.

    Following the service there will be a march to the Welsh Guards Memorial at Bodhyfryd, led by the Regimental Band and a detachment from 1st Battalion, to lay wreaths then a reception in the War Memorial Club for Association members and their families.

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    The Regimental Band and the Rhos Orpheus Choir will perform in the church.

    Chris Hopkins, President of the North Wales Branch of the Welsh Guards Association said “This year will be a very special anniversary for the Welsh Guards as we come together to remember and commemorate the 33 Welsh Guards, 6 attached personnel and 3 Welsh Guardsmen serving with the Special Air Service who gave their lives in this conflict”.

    “We are expecting a large turnout when we march through Wrexham and encourage everyone to come along to commemorate this anniversary with us.”

    Wrexham’s Armed Forces Champion, Cllr Beverley Parry Jones, said, “Wrexham has a very proud tradition of supporting its military family and I’m sure this event will be no exception.

    “We thank the Welsh Guards for their service, past and present and I will be joining them at St Giles on Saturday to remember those lost during the Falklands War.”

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  • Recycling plastics, cans, paper and cardboard in Wrexham

    Recycling plastics, cans, paper and cardboard in Wrexham

    Ok, you might be thinking ‘I already know I can recycle plastics, cans, paper and cardboard’, but the real question we’re asking is ‘do you know how, and where, to recycle ALL these different types of plastics, cans, paper and cardboard?’

    Because even with the best recycling intentions, as there’s so many different types of these materials around, there might just be a couple of things that you haven’t realised can be recycled – either in the kerbside collections or at your nearest recycling centre.

    So, let’s kick things off with plastic!

    Plastic

    There are many, many different types of plastic, so it’s only to be expected if you find yourself sometimes wondering, “which plastics can I recycle?”

    The good news is that in Wrexham, lots of plastic containers are recyclable…and many of these can be recycled at the kerbside.

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    Which plastics can I recycle at the kerbside?

    The simplest answer is that ANY type of plastic bottles, ALL plastic food trays, plastic pots and plastic tubs can be recycled at the kerbside in Wrexham. Following this should keep you on the right track.

    But to help you understand this a bit clearer, we’re going to give you some examples of the types of typical household items that can be recycled. These are…

    • Yoghurt pots
    • Butter/margarine tubs
    • Ready meal trays
    • Shampoo bottles
    • Shower gel bottles
    • Bathroom/kitchen cleaner bottles (including trigger spray ones)
    • Fruit punnets (but not the film or bubble wrap)
    • The clear containers Chinese/Indian food often come in
    • Milkshake bottles
    • Meat trays
    • Ice cream tubs
    • Large chocolate tubs (Quality Street, Celebrations etc)

    Just please make sure these are clean and free from any food or drink residue when you recycle them.

    Which plastics can I recycle at a recycling centre?

    All the pre-mentioned plastics can be recycled at the recycling centres in Wrexham too, but there are also a number of hard plastics that be recycled at the recycling centres that you can’t recycle at the kerbside, such as:

    • Toys
    • Tupperware
    • Plastic garden furniture
    • Plastic plant pots
    • CD/DVD cases
    • Plastic storage boxes and crates
    • Plastic bins
    • Water butts

    Don’t forget though…

    The re-use shop

    If you’re looking to get rid of plastics such as garden furniture or toys and they’re in good condition, you should think about donating them to our re-use shop at Bryn Lane recycling centre…as well as recycling the items, you’ll be helping a great local charity too.

    The shop is run by Nightingale House Hospice and our three recycling centres have an area set aside for people to donate items…if you’re unsure where these areas are, just give one of our attendants a shout, and they’ll be able to point you in the right direction.

    Cans

    Alongside regular tin cans, do you know you can also recycle clean foil, foil trays and aerosols in your kerbside recycling? Plus, the metal bottle caps from glass bottles are also recyclable, so please drop these in alongside your cans.

    But if you have any wine bottles with the metal screw on lids, you’re fine to leave these on the bottles and place them in your glass recycling as these will get separated in the sorting process.

    What should I do with tin lids?

    Once your metal tin is empty and clean, something you can do to help us out is putting the removed metal tin lid back inside the tin when you recycle it. This helps us because when we crush the metal together at the recycling centre, lids that haven’t been put back inside the tin often fall out of the bale due to their size.

    Paper and cardboard

    Things that can be recycled in your kerbside paper and cardboard recycling include:

    • Brown parcel paper
    • Cardboard
    • Catalogues
    • Christmas cards without embellishments such as glitter or foil
    • Photocopier paper
    • Directories
    • Envelopes (with or without windows)
    • Leaflets
    • Magazines
    • Newspapers and supplements

    Any paper that’s coated in a material like wax, plastic or foil (such as metallic wrapping paper or some Christmas/birthday cards) can’t be recycled, so it’s important to consider this when buying these items.

    It’s best to stay away from foils, glitters, laminated paper and any plastic add-ons when buying your wrapping paper and event cards so that they can be recycled.

    Remove everything extra from cardboard boxes

    Yep, and we mean everything! So any tape, staples, bubble wrap, plastic film etc must be removed from your cardboard box before you recycle it.

    Unfortunately, some of us aren’t doing this…we’re just taking our item from the box and not thinking about what other materials might be left behind.

    In some cases at our recycling centres, we’ve found clothes, rugs, food, mixed plastics and even a Christmas tree still inside cardboard boxes!

    Flatten the boxes

    If you flatten your boxes before recycling them in your blue bag/top wheelie bin, it’ll leave much more room for the rest of your cardboard and papers.

    It also allows our collection rounds to run much more efficiently, so everyone benefits.

    But if your box/bag still gets full, you can always leave extra cardboard/papers in solid containers on your collection day and we’ll recycle it and leave your containers behind for you to re-use again.

    When doing this though, it’s important not to mix materials…for example, don’t fill a container half with paper/cardboard and half with plastic. In this case, please still separate the materials like you would with your other recycling, so have one container for the papers/cardboard and another container for the plastic.

    And remember, you always have the option to take any extra recycling to one of the recycling centres.

    Each recycling centre has a designated bin solely for brown corrugated cardboard, and there’s also other ones for mixed papers, in which you can place all your other papers, newspapers, magazines and card packaging. So it’s best to separate your corrugated cardboard from the rest beforehand.

    Well, did you learn anything new? Either way, thank you for taking the time to think about recycling and continuing to do your bit for Wrexham 🙂

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