Guest Article – North Wales Community Health Council (NWCHC)

The independent health services watchdog for North Wales – the North Wales Community Health Council (NWCHC) – is keen to hear from people who have experiences of Speech and Language Therapy services in North Wales.

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The NWCHC will be hosting a series of face to face events across all six counties of North Wales and via video conference, during September, October and November. Patients, their carers and their families are invited to talk about all aspects of NHS Speech and Language Therapy Services.

The events will take place as follows – with 3 different sessions at each location.

Wrexham

1 OctoberWrexham10.00am1.30pm4.00pm
5 NovemberRhosllanerchrugog10.00am1.30pm4.00pm
9 NovemberWrexham10.00am1.30pm4.00pm

 

Virtual Event

4 OctoberOn-line6.30pm
11 OctoberOn-line2.00pm
20 OctoberOn-line10.00am

 

Mr Geoff Ryall-Harvey, Chief Officer for NWCHC said “We have worked alongside the BCUHB Speech and Language Therapy Services to make sure that people have a say in the way that the services are developed in North Wales.

Our engagement events will take place in a number of locations across the region, providing an opportunity for people to tell us about their experiences of the services. It is vital that we present the feedback and suggestions of all those who use Speech and Language Therapy services to those who make decisions and policies”

Mr Ryall-Harvey went on to say “The events will be structured around a number of aspects such as compliments, concerns and complaints, care planning, care provision and communication. We understand that in some instances, people might wish to share experiences in a more confidential way and we will ensure that there is an opportunity for such discussions to take place privately”.

Should you wish to attend any of the events or for further information please contact the North Wales Community Health Council on tel: 01248 679284 (nb there is an answerphone system in operation – please leave a message and a member of our team will be in touch) or e-mail yourvoice@wales.nhs.uk

You can also register your attendance via our SurveyMe app by using the following link: https://svy.at/b7f1g

NB Registration is on a first come, first served basis but we will put on additional sessions as necessary

When booking, please advise whether you would wish to contribute to the discussions through the medium of Welsh or English. Please also advise of any requirements in relation to communication or access.

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