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Wrexham Council News > Blog > Biz & education > Need help communicating when using public transport?
Biz & educationCouncil servicesPeople & place

Need help communicating when using public transport?

Last updated: 2018/11/29 at 3:54 PM
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Need help communicating when using public transport?
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Some people may find it difficult to communicate when using public transport.

The Orange Wallet scheme, funded by the Welsh Government, is designed to help people – especially those on the Autistic Spectrum – to cope with public transport.

If you find it difficult to communicate what you need to staff, the wallet can help.

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The wallet contains plastic pockets, designed to hold small cards displaying words and pictures that will help you get your needs across to transport staff – such as asking for information on tickets, destinations and times.

Staff will recognise the wallet and will know to provide you with the help you need.

If you would like a wallet, or need any further information, please visit Contact Wrexham on Lord Street (LL11 1LG).

Cllr Joan Lowe, Lead Member for Health and Adult Social Care, said: “Many people find it very difficult to communicate with strangers such as public transport staff, and often find themselves having to do so when checking important things like times or destination, which often adds another layer of pressure and difficulty.

“The Orange Wallet can help people get their needs across very quickly, and staff will know how to help when presented with it.”

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