Bin not emptied? It could be an access issue

Our waste and recycling services want to thank you for your support whilst they continue to work hard to provide your weekly service with as little disruption as possible.

Our services have had to adapt due to the ongoing COVID-19 situation and we’ve asked you to help us out with a number of things recently. Your positive response to this has helped our crews to continue with their important work throughout this period.

“Patience and understanding”

Cllr David A Bithell, Lead Member for Environment and Transport, said: “We’d like to thank the public for their patience and understanding whilst we’ve been working our way through the current situation.

“Our crews are doing their best to provide your weekly service in spite of the many obstacles they have in front of them, which has been acknowledged by many people on social media over the past few weeks. There’s been a great number of kind messages of support for our workers, and these really do go a long way.

“Our priority remains keeping you and our crews safe and we have very strict hygiene precautions in place to do this, which you’ve took on board and helped us out with. Please keep up your support…it really helps to keep the morale up. Thank you.”

GET THE LATEST COVID-19 INFORMATION FROM PUBLIC HEALTH WALES

“A really important part of keeping them safe”

Darren Williams, Chief Officer, Environment and Technical, said: “The steps you’ve taken to help us out have really been appreciated. You’ve recognised that we need to look after the safety of our crews, and doing things such as disinfecting your bin handles continues to be really helpful.

“You’ve also understood that our crews can’t touch any of the recyclables for safety reasons, so taking the time to squash your plastics down and flattening cardboard so that our workers can empty your bags and boxes straight into the vehicle compartment – without touching any materials – is also a really important part of keeping them safe. Thank you.”

5-10% increase

Over the past few weeks, we’ve seen a 5-10% increase in the amount of waste we’ve collected from properties in Wrexham.

At a time when our waste services are stretched, we want to remind everyone that minimising our waste is one of the biggest ways we can prevent any disruptions to the services.

Cllr Bithell added: “It may seem like quite a big ask as we’re all spending more time at home than usual, but every bit we can reduce will make a difference to maintaining a good collections service for everyone.

“Although it may be tempting, avoid doing big clear-outs, which will create more rubbish and recycling for our workers to collect. Our recycling centres reopened last week, but the advice is to only visit them if you really need to. If possible, please hold onto large items, such as furniture until the outbreak has subsided, and services return to normal. Thanks again for your support.”

For details about the reopening of our recycling centres and the measures we have in place, take a look at this article from last week.

Brymbo Household Waste Recycling Centre – please pre-book for weekend and bank holiday

Read the most up-to-date information about Covid-19.

LATEST INFO ON COVID-19