Do you enjoy using Facebook? Do you feel like you are a valued member of the site? If so, you could win over 1 million pounds!

Hang on.

Sound too good to be true? That’s because it is.

We have become aware of a new scam landing in peoples email inboxes from someone claiming to be from Facebook’s Loyalty Rewards Team (which doesn’t exist!).
The email may look like this…

They may then claim that a bank, lawyer, government agency or other organisation requires some fees to be paid before the money can be moved to you. The scammer will often ask you to make payments for the fee via a money transfer service.

A BAD DEAL FROM WELSH GOVERNMENT MEANS WE’RE FORCED TO MAKE MORE CUTS. HAVE YOUR SAY…

Protect yourself:

• Never send money or give credit card details, online account details or copies of personal documents to anyone you don’t know or trust.
• If someone is claiming to be from a particular organisation, verify the identity of the contact by calling the relevant organisation directly – find them through an independent source such as a phone book or online search. Do not use the contact details provided in the message sent to you.
• Do an internet search using the names, contact details or exact wording of the letter/email to check for any references to a scam. Many scams can be identified this way.
• If you think it’s a scam, don’t respond – scammers will use personal touch to play on your emotions to get what they want.
• Be suspicious if you’re contacted out of the blue, even if it’s from a name you recognise
• Don’t be rushed – you never need to make a decision straight away
• Never send money to someone you have never met
• Never give out your bank details unless you are certain you can trust the person contacting you
• Walk away from any job ads that ask for money in advance
• Genuine computer firms do not make unsolicited phone calls to help you fix your computer
• Suspect a scam? Hang up, then wait five minutes to clear the line – or use another phone to call
• Persuasive sales patter? Just say: “No, thank you” – you’re under no obligation to hand over your money, no matter how polite someone is
• Don’t suffer in silence – speak out about scam

Please spread the word and look out for vulnerable friends, family and neighbours.

Remember there are no get rich quick schemes: if it sounds too good to be true it probably is.

For more information, contact Citizens Advice Consumer Service on 03454040506 (english) 03454040505 (welsh) for further advice or to report a suspect scam.

We have to make even more cuts…and ask taxpayers for more money. But before we do anything, we want to know what you think.

I WANT MY SAY! NO…I DON’T WANT A SAY