WATCH: Direct Payments – Your care, your choice!

If you or someone you care for gets help from social services, you can apply for direct payments. These let you chose and buy the services you need yourself, instead of getting them from us.

How do Direct Payments work?

If you are assessed by social services as needing care and support, instead of us providing you with the service, you can be given the money to purchase your own services.



How can Direct Payments help me?

They can help you in a number of ways, which will put you in full control of how your care and support is delivered to you.

The payments will also enable you to be more independent, you can recruit your own personal assistant rather than having whoever is sent to you. You could also arrange for your care to be delivered at different times to suit what you want to do.

You could even choose to use your direct payment to attend different community based activities.

Direct Payments can be used for personal care support in your home or so you can get to activities or use facilities in the local community. You can have all or part of your assessed needs met using Direct Payments.

The payments must be managed safely and responsibly and they must achieve the outcomes set out in your care and support plan, which is agreed with your social worker.

Sound a bit complicated?

Don’t worry! There’s loads of help and advice on hand to walk you through every step of the process and make it as easy as possible for you.

Want to find out more?

If you are interested and already get services from us, just arrange a chat with your social worker who will be able to advise you on the best options and how to apply.

If you don’t receive a service you can contact social services and ask for an assessment of your needs or if you would simply like to find out more about how Direct Payments could work for you, get in touch with us:

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