Bin not emptied? It could be an access issue

We know it’s really important for all of us in Wrexham to get our bins emptied and have our recyclables collected on time, and for most of us this happens pretty smoothly.

Recently, however, our refuse crews have been reporting problems where they can’t access a street because parked cars are causing an access issue. With so many of us at home at the moment this is likely to continue.

You can help us avoid missing collections by taking extra care when parking your vehicles on your collection day. We understand that not everyone has a drive or a garage, and these people have no choice but to park on the street.

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But if you know that your bins are going to be collected, please have a look at your street to check there’s enough room for our large vehicles to safely perform their duties.

Cllr David A Bithell, Lead Member for Environment and Transport, said, “We collect from 64,000 households each week but there are occasions when our vehicles can’t get to where they need to be, which leads to missed collections and leaves some people disappointed. Your co-operation in these difficult times is really appreciated to ensure services are maintained”

Take a look at the pictures below and you’ll see some of the problems our bin wagons and recycling vehicles have encounter due to parked cars/vans when trying to get to your properties.

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Remember, our wagons are heavy and wide, so our drivers need to be certain they can safely travel down a street and manoeuvre without causing any damage. If they can’t they will have to leave without removing waste or recycling…… we’re sure you wouldn’t want to be the cause of your entire street not having their bins collected.

All our vehicles are fitted with in-cab technology – including CCTV – that allows the crews to record any instances where bins have not been presented before 07:30am, or if there are access issues, which prevent our crews from making the collection.

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