Mark Pritchard – Leader of the Council
Ian Bancroft – Chief Executive
Recovery work is underway across Wrexham, as the county borough looks to get back on its feet following recent floods.
Torrential rain and unprecedented river levels created issues in many areas, including road closures, houses being flooded and some residents even being evacuated from their homes.
There was a declared emergency (a ‘critical and major incident ’) at both Bangor-on-Dee, and in the Lower Dee Valley (affecting properties in the Holt area), as well as issues in other known hot-spots including New Broughton, Rossett, Pontfadog and Brymbo, amongst many other isolated incidents.
Helping communities get back on their feet
Council teams and partner agencies are out dealing with the aftermath of the flooding.
This includes unblocking roads, gullies and drains affected by Storm Christoph, carrying our repairs for council tenants whose homes have been affected, and providing advice to private home-owners.
It also includes getting our services up-and-running again in areas affected.
The aim is to get our communities back on their feet as quickly as possible with the resources available, and we’ll continue to work with various partner agencies this week.
How to get help if you’ve been affected
You can use wrexham.gov.uk to report any ongoing flooding or water surface drainage issues you think we might not be aware of.
If it’s an emergency, please call 01978 298989 (or out of hours on 01978 292055).
You can use wrexham.gov.uk to ask for help if you’re a council housing tenant and your property’s been affected (so we can carry out repairs to your home and make sure it’s safe).
If it’s an emergency please call 01978 298993.
If you own your own home and you’ve been flooded, you should speak to your insurer as soon as possible.
They’ll usually confirm what repair work is needed and what your insurance policy will cover.
Welsh Government has also announced grants of between £500 and £1,000 for households hit by flooding. When more details become available we’ll share them with you.
You can also contact us if you need help finding somewhere to live (for example if your home is no longer habitable). Call 01978 292947.
Health advice if you’re cleaning up your property after flooding
It’s important to stay safe if you’re cleaning up after flooding in your home.
Both Public Health Wales and Natural Resources Wales provide advice on their websites.
This includes staying out of floodwater, and washing your hands after contact with floodwater or any item that’s been in floodwater.
Remember – flooding can create various hazards and dangers in the home.
For example, if your electricity supply hasn’t been switched off at the mains, get a qualified person to do this (DO NOT touch sources of electricity when standing in flood water).
The slip-road and bridge into Bangor-on-Dee remain closed for the moment, as well as the Straight Mile just outside the village.
All other access roads into Bangor-on-Dee are now open.
The bridge between Holt and Farndon is now open, and all access routes into Holt are open.
Almere Ferry Road in Rossett remains closed.